Automation Product Manager
Experience with:
• Automation Rules Engines
• Product Design Documentation
• Agile Scrum Methodology
• Functional requirements documentation
• Custom-designed software solutions
• Complex system interfaces
• Engineering and Technology development life cycle principles
Job Requirements:
The Automation Product Manager candidate should have demonstrated experience:
• Analysis of business processes and implement automation capabilities using any Automation engine
• Ability to summarize and present complex issues to a variety of audiences: technical, non-technical and executive personnel
• Flexibility and adaptability to fit the needs of the project, making progress despite ambiguity
• Ability to work within existing processes, but able to understand and define where new, different or abridged processes should be used
• Ability to prioritize and re-prioritize as events warrant
• Ability to work across group boundaries and forge cross-functional relationships
• Ability to work with large vendors to represent product needs and roadmaps on behalf of eBay
• Ability to understand and analyze complex automation rule flows and manage projects to maintain/improve those rule flows.
Strong background in business systems analysis and product management throughout the product development life cycle:
• Ability to communicate verbally and in writing clearly and succinctly, complex design and technical issues, as well as business and product requirements
• Ability to understand and challenge technical proposals
• Ability to develop use cases
• Strong presentation and documentation skills, proficient in PowerPoint, Visio, Word and Excel
• Strong project management background with a focus on the product development lifecycle
• Subject matter expertise in one or more of the following areas is highly desirable: Risk Operations, Rules Engine Automation, Customer Service Communication Automation
Preferred experience with:
• SQL or similar
• Fraud/Risk Mitigation
• Offline Customer Service Interaction
• Jira
Primary Job Responsibilities:
• As an Automation Product Manager, act as a liaison to CS Operations, Product Development, QA, & other departments, aligning requirements with the delivery of strategic objectives related to automation
• Influence and educate business constituents regarding tools best practices and key capabilities.
• Facilitate requirements and design meetings to understand and collect product, business and technical needs
• Define product requirements including writing clear, detailed, and thorough user stories for simple to complex features.
• Project manage development projects
• Resolve ambiguities and conflicting business and technical requirements
• Proactively identify issues concerning technical limitations and key product requirements
• Identify and design new processes that may be required in support of the project, using and adapting existing processes where possible
• Ensure alignment of projects and requirements to strategic objectives
• Coordinate and support the analysis of decision trees and data to identify opportunities for automation through a rules engine
Thanks and Best Regards,
Note: Our Payment Terms - NET 45 Days
Manigandan K
Empower Consultancy Services Inc.,
USA| UK | India
manigandan@empowercsi.com | http://www.empowercsi.com
Gtalk - ecsi.manigandan | Skype - ecsi.manigandan
DIRECT: 510-995-7820 | Fax : 510-740-3549
Experience with:
• Automation Rules Engines
• Product Design Documentation
• Agile Scrum Methodology
• Functional requirements documentation
• Custom-designed software solutions
• Complex system interfaces
• Engineering and Technology development life cycle principles
Job Requirements:
The Automation Product Manager candidate should have demonstrated experience:
• Analysis of business processes and implement automation capabilities using any Automation engine
• Ability to summarize and present complex issues to a variety of audiences: technical, non-technical and executive personnel
• Flexibility and adaptability to fit the needs of the project, making progress despite ambiguity
• Ability to work within existing processes, but able to understand and define where new, different or abridged processes should be used
• Ability to prioritize and re-prioritize as events warrant
• Ability to work across group boundaries and forge cross-functional relationships
• Ability to work with large vendors to represent product needs and roadmaps on behalf of eBay
• Ability to understand and analyze complex automation rule flows and manage projects to maintain/improve those rule flows.
Strong background in business systems analysis and product management throughout the product development life cycle:
• Ability to communicate verbally and in writing clearly and succinctly, complex design and technical issues, as well as business and product requirements
• Ability to understand and challenge technical proposals
• Ability to develop use cases
• Strong presentation and documentation skills, proficient in PowerPoint, Visio, Word and Excel
• Strong project management background with a focus on the product development lifecycle
• Subject matter expertise in one or more of the following areas is highly desirable: Risk Operations, Rules Engine Automation, Customer Service Communication Automation
Preferred experience with:
• SQL or similar
• Fraud/Risk Mitigation
• Offline Customer Service Interaction
• Jira
Primary Job Responsibilities:
• As an Automation Product Manager, act as a liaison to CS Operations, Product Development, QA, & other departments, aligning requirements with the delivery of strategic objectives related to automation
• Influence and educate business constituents regarding tools best practices and key capabilities.
• Facilitate requirements and design meetings to understand and collect product, business and technical needs
• Define product requirements including writing clear, detailed, and thorough user stories for simple to complex features.
• Project manage development projects
• Resolve ambiguities and conflicting business and technical requirements
• Proactively identify issues concerning technical limitations and key product requirements
• Identify and design new processes that may be required in support of the project, using and adapting existing processes where possible
• Ensure alignment of projects and requirements to strategic objectives
• Coordinate and support the analysis of decision trees and data to identify opportunities for automation through a rules engine
Thanks and Best Regards,
Note: Our Payment Terms - NET 45 Days
Manigandan K
Empower Consultancy Services Inc.,
USA| UK | India
manigandan@empowercsi.com | http://www.empowercsi.com
Gtalk - ecsi.manigandan | Skype - ecsi.manigandan
DIRECT: 510-995-7820 | Fax : 510-740-3549
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