SAP CRM CIC Consultant - Technical
Start Date - End
of May Duration 6 - 8 months
This person should have worked on the CIC module of SAP CRM and should have experience in CIC module integration , Rule Modular, and case routing, functional experience is nice to have.
Requirement / Responsibilities
* Minimum 6 to 7 years' experience in gathering and analyzing requirements for SAP CRM applications.
* Experience with SAP CRM 5.2 / SAP CRM 7.0 Customer Interaction Center, should bring sound technical knowledge of CIC module.
* Lead and coordinate the planning and delivery of the technical development in one or more SAP implementation projects. Manage performance fine tuning and adherence to development standards for the broader SAP program.
* Experience with SAP CRM Service (Service Order Management), Case management and routing
* Work collaboratively with project teams, the business, functional analysts and developers to ensure the best technical solution to complex programs.
* Plan, manage and coordinate the implementation of RICEF objects including Custom transactions, Integration primarily in SAP CRM environment.
* Handle teams of onshore and offshore developers - assign and review allocated tasks working with the team manager based on project and business needs
* Develop and enforce development standards by performing code reviews for development done by onsite and offshore developers
This person should have worked on the CIC module of SAP CRM and should have experience in CIC module integration , Rule Modular, and case routing, functional experience is nice to have.
Requirement / Responsibilities
* Minimum 6 to 7 years' experience in gathering and analyzing requirements for SAP CRM applications.
* Experience with SAP CRM 5.2 / SAP CRM 7.0 Customer Interaction Center, should bring sound technical knowledge of CIC module.
* Lead and coordinate the planning and delivery of the technical development in one or more SAP implementation projects. Manage performance fine tuning and adherence to development standards for the broader SAP program.
* Experience with SAP CRM Service (Service Order Management), Case management and routing
* Work collaboratively with project teams, the business, functional analysts and developers to ensure the best technical solution to complex programs.
* Plan, manage and coordinate the implementation of RICEF objects including Custom transactions, Integration primarily in SAP CRM environment.
* Handle teams of onshore and offshore developers - assign and review allocated tasks working with the team manager based on project and business needs
* Develop and enforce development standards by performing code reviews for development done by onsite and offshore developers
Note:Our Payment terms - Monthly Net 45 Days
Thanks and Best Regards,
Kalaranjani. C
Empower Consultancy Services Inc.,
USA | UK | India
DIRECT:510-542-8304 |Fax:510-740-3549
Gtalk -
ecsi.kalaranjani/skype-ecsi.kalaranjani
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