Job Title | : | SAP CRM Functional Lead |
Relevant Experience (Yrs) | : | 6 to 8 Years of experience in SAP CRM & ECC with a minimum of 2 end to end Service & Interaction Center implementations in SAP CRM.At least 1 implementation Experience in CRM 7.0 |
Necessary Skills | : | - At least 2 years as a Functional Lead in large engagements with multiple interfaces
- SAP CRM Web Interaction Center and SAP CRM Service
- Good Communications skills
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Desired Skills |
| - Knowledge on Case Management
- SAP CRM Sales and Marketing
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Roles & Responsibilities | : | - Gather requirements
- Work closely with the solution architect for solutioning
- Hands on configuration
- Guide and help the team
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Generic Managerial Skills | : | - Able to plan/track tasks/activities
- Report progress/challenges to Project Manager
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Education | : | Graduate |
Work Location | : | sunnyvale CA
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______________________________________________ Mani Srinivasan 510-512-8069 UK: 044-137223-6323|||India: 91-9818637722 Empower Consultancy Services Inc USA| United Kingdom| India ___________________________________________________________________
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