ECSI-5532-Incident Management Lead - Security-Contract-6-8months-Redmond, WA-ET

Role	Incident Management Lead - Security
Mandatory Technical Skills	Associate must be citizens of United States of America to render the work
	Bachelor’s degree in Computer Science or related technical discipline or equivalent with a min of 5 years’ experience in managing team of 10 members in IT operations
	Minimum 2 years of experience IT security Incident Management
	Strong troubleshooting knowledge of IT Security events/alerts
	Strong knowledge on Microsoft Excel and Powerpoint
	Excellent analytical skill with extensive knowledge of working Excel pivots, formulas and queries
	Strong Incident management process knowledge
	Proactive, Self motivated with excellent communication skills
	2 years of experience of creating reports, powerpoint slides to management review
	Customer centric with excellent client intraction skill
	Excellent team management skills
	2 years of experience creating/updating documentation of Incident resolution steps
	Excellent track record to identify, drive and implement service improvement projects
	Lead a team managing the day to day resolution of security incidents within agreed SLA time
	Creates and executes service improvement projects and provides regular updates to project stakeholders
	Tools / Infrastructure / Security operations knowledge
	Manages day-to-day operational aspects of a project and scope
	Prepares for engagement reviews and quality assurance procedures
Desirable Technical Skills	Demonstrated Technical understanding of Microsoft and industry products & technologies
	Build and Manage Project schedule
	Basic knowledge on anti-virus, basic knowledge of security updates, basic knowledge of denial of service attacks and a basic knowledge of intrusion detection, password resets, account lockouts and account disablement
	Maintains awareness of new and emerging technologies and the potential application on client engagements
Mandatory Functional Skills	Strong presentation and communication skills
	Demonstrate Ownership, accountability, provide regular on time update with specific details and show great sense of responsibility
	Attend and drive weekly meetings to track team progress against plan and deliver meeting notes, track action items after the meeting
	The ability to develop relationships and collaborate closely with both internal and external partners
	Understand backlog tracking, burndown metrics, velocity, and task definition
	Defining, documenting and maintaining reports
	Must be able to lead and demonstrate value-add principles to a team
	Must be the first to notice differences and issues as they arise and elevate them to management
	Must be able to facilitate discussion and facilitate alternatives or different approaches
	Must desire to bring disclosure and transparency to the business about development and grow business trust
	Drive required process improvements based on engagement gaps and requirements from SMEs
Total Experience Required	5 Years
Work Location	Redmond WA
Duration	6-8 months
No. of positions	1

 Thanks and Best Regards,

E.Thirumurugan

Empower Consultancy Services Inc.,

USA | UK | India

thirumurugan@empowercsi.com | http://www.empowercsi.com

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Direct - 510-995-7621 | Fax : 510-740-3549

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