Dear Associates,
JOB
DESCRIPTION
ROLE: SAP CRM Functional Consultant
Location:
Seattle, WA
Duration: 6+
Months
RESPONSIBILITIES:
*Ensure a high
level of responsiveness by evaluating and appropriately responding to customer
reported problems to determine the affected business service, and identify who
needs to be involved for problem resolution.
* Perform regular
system data maintenance tasks as assigned.
* Monitor alerts
and events reported by systems and execute established recovery procedures.
* Lead or
participate in requirement sessions by defining and writing specifications,
including: configuration, custom programs and reports .
* Support the
development team members during detailed design & coding phase
* Work with
Quality Assurance team members to conduct functional testing of implemented
applications
* Provide support
of SAP applications when moved to production.
* Map existing
legacy processes into SAP processes.
* Configuration
of the SAP CRM systems in production and non-production.
* Create and
maintain business process and technical documentation.
* Develop and
maintain partnerships with IS Service Desk and other IS teams to ensure quality
service and support.
* Adhere to
security management practices, as well as promote established security
standards.
Required
skills and abilities:
* 2-3 years experience
configuring SAP in a professional environment on SAP CRM 7.0
* Strong
knowledge of related business and implementation processes in SAP Customer
Relationship Management (CRM)
*Thorough
knowledge and experience with the SAP CRM Member and Loyalty modules
* Experience with
at least 1 full life-cycle
implementation project
* Strong
understanding of integration between SAP and non-SAP systems.
* Demonstrate a
high level of communication skills, verbal and written.
* Ability to
effectively mentor less experienced team members on SAP CRM best practices
* Experience in
successful project implementation and follow-up.
* Strong conceptual, analytical,
problem-solving, troubleshooting and resolution skills
* Ability to monitor
and manage the progress of tasks.
Ping me in Skype
“Vinformax.saravanan” for easy conversation.
Note : Our Payment terms - Monthly Net 45 Days
Thanks and Best Regards,
Saravanan.G
Empower Consultancy Services Inc.,
(A Vinformax Group Company)
USA | UK | India| Sweden
Direct no: 5103351190 Extn 5616
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