Experience: 10+ years
Objectives:
• Establish ITIL Release management best practices
• Release is tested and deployed efficiently to a deployment, successfully and on schedule.
• There is minimal unpredicted impact on the production services, operations and support organization.
Responsibilities
• Act as liaison for IT and business teams for all questions related to current release dates or release schedule
• Facilitate discussion with all teams to change release date or release cadence
• Work with stakeholders to resolve conflicts arising from requests that involve changing scope of a release, which impacts cross functional teams.
• Work with stakeholders to resolve requests to change the downtime duration for planned and unplanned releases
• Resolve escalations for a planned release (in cases where there is a cross functional impact)
• Find appropriate outage windows or release dates for out of cycle releases
• Own and drive all Release and associated Change management processes
• Create and maintain all change records in service now for releases
• Obtain approvals for each release from IT and business stakeholders
• Work with all teams and groups to prepare the cutover plan
• Communicate final cutover plan to all business and IT Stakeholders and obtain signoff / confirmation on the cutover plan for release
• Work with operations team to execute the cutover plan and perform all co-ordination activities during cutover for the minor release
• Send status updates from the beginning to the end of the cutover to all stakeholders during a release
• Work with operations team to execute the dry run plan and perform all co-ordination activities during the dry run exercise for the major release
• Send status updates from the beginning to the end of the dry run exercise to all stakeholders
• Refine and prepare the final cutover plan for the major release based on lessons learnt from the dry run exercise
• Schedule meetings with the cross functional application teams to review and make adjustments to the final cutover plan as needed.
• Communicate the final cutover plan to all business and IT Stakeholders and obtaining signoff / confirmation on the final cutover plan for the major release
• Work with operations team to execute the cutover plan during a major release and perform all co-ordination activities during the major release
• Send status updates from the beginning to the end of the deployment to all stakeholders
• Own and maintain stakeholder communication list that is used for status updates
• Schedule and drive the go no-go call for the major release
• Own overall accountability for all release management activities
• Schedule retrospective after each release with all teams and identify areas of improvement
Additional Skills:
Release Manager for IDM, Integration & Storage
Must Have Skills:
• 12+ years of IT industry experience
• 5+ years of release management experience
• Excellent communication skills (verbal and written)
• Good domain knowledge
• Good project management / people management skills – ability to work with people to resolve conflicts during cut over as well as deployment.
• Good attention to detail.
• Ability to handle pressure and work in a high stress environment
• Deployment experience for large initiatives / projects.
• Experience working in a high-performing matrixed team
Thanks and Best Regards,
Note: Our Payment Terms - NET 45 Days
Manigandan K
Empower Consultancy Services Inc.,
USA| UK | India
manigandan@empowercsi.com | http://www.empowercsi.com
Gtalk - ecsi.manigandan | Skype - ecsi.manigandan
DIRECT: 510-995-7820 | Fax : 510-740-3549
Objectives:
• Establish ITIL Release management best practices
• Release is tested and deployed efficiently to a deployment, successfully and on schedule.
• There is minimal unpredicted impact on the production services, operations and support organization.
Responsibilities
• Act as liaison for IT and business teams for all questions related to current release dates or release schedule
• Facilitate discussion with all teams to change release date or release cadence
• Work with stakeholders to resolve conflicts arising from requests that involve changing scope of a release, which impacts cross functional teams.
• Work with stakeholders to resolve requests to change the downtime duration for planned and unplanned releases
• Resolve escalations for a planned release (in cases where there is a cross functional impact)
• Find appropriate outage windows or release dates for out of cycle releases
• Own and drive all Release and associated Change management processes
• Create and maintain all change records in service now for releases
• Obtain approvals for each release from IT and business stakeholders
• Work with all teams and groups to prepare the cutover plan
• Communicate final cutover plan to all business and IT Stakeholders and obtain signoff / confirmation on the cutover plan for release
• Work with operations team to execute the cutover plan and perform all co-ordination activities during cutover for the minor release
• Send status updates from the beginning to the end of the cutover to all stakeholders during a release
• Work with operations team to execute the dry run plan and perform all co-ordination activities during the dry run exercise for the major release
• Send status updates from the beginning to the end of the dry run exercise to all stakeholders
• Refine and prepare the final cutover plan for the major release based on lessons learnt from the dry run exercise
• Schedule meetings with the cross functional application teams to review and make adjustments to the final cutover plan as needed.
• Communicate the final cutover plan to all business and IT Stakeholders and obtaining signoff / confirmation on the final cutover plan for the major release
• Work with operations team to execute the cutover plan during a major release and perform all co-ordination activities during the major release
• Send status updates from the beginning to the end of the deployment to all stakeholders
• Own and maintain stakeholder communication list that is used for status updates
• Schedule and drive the go no-go call for the major release
• Own overall accountability for all release management activities
• Schedule retrospective after each release with all teams and identify areas of improvement
Additional Skills:
Release Manager for IDM, Integration & Storage
Must Have Skills:
• 12+ years of IT industry experience
• 5+ years of release management experience
• Excellent communication skills (verbal and written)
• Good domain knowledge
• Good project management / people management skills – ability to work with people to resolve conflicts during cut over as well as deployment.
• Good attention to detail.
• Ability to handle pressure and work in a high stress environment
• Deployment experience for large initiatives / projects.
• Experience working in a high-performing matrixed team
Thanks and Best Regards,
Note: Our Payment Terms - NET 45 Days
Manigandan K
Empower Consultancy Services Inc.,
USA| UK | India
manigandan@empowercsi.com | http://www.empowercsi.com
Gtalk - ecsi.manigandan | Skype - ecsi.manigandan
DIRECT: 510-995-7820 | Fax : 510-740-3549
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